Terms of service
Last updated 12 November 2026
These terms cover your use of Awelume, a web app that researches products and generates advertising creative. By creating an account you agree to them.
Your account
You need a valid email address and you are responsible for activity on your account. One account per person; workspaces can be shared with your team later.
Plans, shot packs and prices
- The Free plan includes 3 product shots and needs no card. Paid plans are Starter 9 € a month (40 záberov), Growth 19 € a month (100 záberov), Pro 39 € a month (250 záberov). Billed yearly they cost 17% less.
- All prices are in euros and include VAT.
- Plans renew automatically each month or year until you cancel. You can cancel at any time on the Billing page; your plan stays active until the end of the paid period.
- Upgrades take effect immediately and the difference is charged pro rata. Downgrades take effect at the end of the current period.
- The shots of a plan are granted monthly and expire at the end of each monthly period; they don't roll over.
- Shot packs (25 záberov for 5 €, 100 záberov for 15 €) are one-off purchases. You can buy them without a subscription, and they stay valid for 12 months from purchase.
Shots
Only generating a product shot uses up shots; text, ad layout and export are free. The shot price of each image model is shown in the app before you start it (for example, a lighter model can cost half a shot). Shots for generations that fail on our side or at our provider are returned automatically. Shots have no cash value and can't be transferred.
Your content
You keep the rights to the product information, photos and logos you upload, and you confirm you are allowed to use them. You may use the ads you generate in your own marketing. Do not use Awelume to create ads that are deceptive, infringe someone else's rights, or break advertising platform rules or the law. See our fair use policy.
AI output
Research, copy and images are generated by AI models and can contain mistakes. Review every ad before you run it, especially claims, prices and on-image text. You are responsible for the ads you publish.
Availability and changes
We work to keep Awelume available but can't guarantee uninterrupted service. We may change features or prices; price changes apply from your next billing period and we'll tell you in advance.
Liability
To the extent the law allows, our liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights you have as a consumer under applicable law.
Contact
Questions about these terms: support@awelume.com.